Thank you for choosing Grygorian Gallery for your vintage jewelry purchase. We are committed to providing you with authentic, high-quality pieces and strive to ensure your satisfaction.
Our Warranty
Grygorian Gallery offers a 30-day satisfaction guarantee on all vintage jewelry purchases. If you are not completely satisfied with your purchase, you may return it for a full refund within 5 days of receiving your order. The item must be returned in its original condition, with all original packaging and tags attached.
Exclusions
Please note that our warranty does not cover:
- Damage caused by improper care, wear and tear, or accidents.
- Any repairs or alterations made to the piece after the purchase.
- Items purchased at a discounted price or on sale.
Returns and Refunds
To initiate a return, please contact us at info@grygorian.com or +33674416100. We will provide you with a return shipping label and instructions. Once the returned item is received and inspected, we will process your refund within 10 business days. The refund will be credited to the original payment method.
Vintage Jewelry Considerations
Keep in mind that vintage jewelry is often delicate and may show minor signs of wear or patina, reflecting its history and previous ownership. While we strive to ensure that all pieces are in excellent condition, these characteristics are part of their charm.
Contact Us
If you have any questions about our warranty policy or need assistance with your purchase, please do not hesitate to contact us. We are here to help!
+33674416100
This warranty policy is effective as of 2nd of July, 2024. We reserve the right to modify or update this policy at any time without prior notice.